We held regular press appointments with parenting and lifestyle editors, high-profile mummy bloggers and other key influencers to demonstrate the full Chicco range and used the ‘Chicco story’ at every opportunity to communicate company heritage and enhance consumer perception in order to bridge the gap between products and brand. This was supported by positioning Chicco as experts in the field, which included using a company spokesperson and utilising the Chicco Observatory’s articles on child development and health within the media. We also facilitated third party link-ups with other well-respected and positioned brands in the market place to add weight to the Chicco brand, such as HiPP Organic.
We facilitated reviews on products not normally associated with the brand, via print and online media, to communicate that Chicco offers ‘everything for baby’ and utilised our focus group and social media platforms to educate ‘everyday’ mums about Chicco’s superiority over competitor products. We also ran selective competitions and product reviews with Limited Edition products to support the change in perception and used the copy to communicate the elite positioning of the Chicco brand.